When the Interview Simulator cannot detect your webcam and microphone you may receive the following error.
In order to fix this problem you can try the following steps. First, ensure that no other application or software has access to the webcam or microphone (For example Skype, Hangouts, etc.) If another program has access to your webcam or microphone when the Interview Simulator tries to connect it cannot.
Then ensure you have the latest version of Chrome or Firefox. If you are using one browser and receive the above error switch to the other browser.
Finally clear your cache on this page. To do this in chrome, hit the three little dots on the top right of the browser screen. Then hit “History” from the drop down. Then hit “clear browsing data” on the left pane and ensure all three are checked off and hit okay. Alternatively, you can hit the “CTRL” key and “F5” key together on your keyboard.
If the system has detected the wrong webcam or microphone, you can press the “Change Audio Device” or “Change Video Device” button to select another hardware component.